Welcome to the FanWall Experience!
You received a unique invite to join the #FanWall experience
Please make sure to read those instructions carefully beforehand.
You will be watching a live performance from the venue, in real time.
You will be able to react, and other fans can see (and may hear) your reactions in real time!
1. Open the link in Google Chrome (PC/Android/Mac)
Please make sure your Web browser is up to date.
The FanWall link you received must start with:
“https://studio.easylive.io/fanwall/rtc_invite_XXXXX”
Open the link in Google Chrome on a PC, Mac or Android
Open the link with Safari on iPhone or iPad
Chrome and Safari versions must be up to date!
If you arrive too early:
When you click on the URL received to connect to the event, if the server is not up and running, you will have the following message displayed. It means you are connecting too early! Try again at the right time.
2. Allow your Web Browser to use Camera and Microphone
You will receive an alert from your browser to allow easylive.io to use your audio and video. You must accept it. (Allow)
3. Make sure to select the right webcam and microphone and ENJOY!
Try to speak in your microphone, you need to see the green vertical bar going up and down.
Device Requirements & Information
Fans need to restart the device before connecting to the FanWall
Fans need to be sure their device is updated
Fans should preferably NOT use a corporate PC (Risk of security restrictions)
Fans should close all unnecessary apps (Spotify, Word, Skype, Dropbox, and all unneeded browser tabs)
Fans will need a device connected to the internet that can use Google Chrome, the latest version, with headphones connected to that device
Viewing from Mobile devices:
If the guest is on an iPhone or iPad, the guest must open the URL on Safari, updated to the latest version (iOS and browser).
Mobile device settings for best results
Select Landscape mode
Keep the Auto-rotate feature enabled
LTE might be a better option than Wi-Fi
Wear a headset for a better experience